The BackSupport BS12 Pro from FlexiSpot is an ergonomic office chair designed for comfort and support during long working hours. With its high-quality finish, versatile adjustment options and breathable materials, it is ideal for use in the office or home office. The advantages of the chair include its ergonomic design, versatile adjustment options and breathable Wintex mesh. However, the test showed that slightly thicker padding on the seat would have been desirable .
Advantages
✅ Ergonomic design
✅ Breathable Wintex mesh
✅ Extensive adjustment options
✅ 5-year warranty
Disadvantages
❌ Use of plastic film
❌ Slightly thicker seat upholstery desired
The test
General information
We took a close look at and tested the product in a practical test. In the following, we take a closer look at the features and impressions. From the packaging, materials and quality to the range of functions and handling, the product is subjected to our test procedure.
To give you a quick overview, we work with a points system. The maximum achievable score per area is 100 points. The final overall score is calculated from the average of all tested features, taking into account the respective weighting. For a detailed insight into our comprehensive evaluation process, which forms the basis of all our product ratings, please click here.
The first impression
Packaging and contents
ℹ️ Here we take a closer look at packaging. Sustainability is becoming an increasingly important factor. In addition, adequate protection of the product must of course also be guaranteed. Are the contents of the packaging complete and does the manufacturer make it as easy as possible for me to use the product straight away?
| Criterion | Remark | Score achieved* |
|---|---|---|
| Product protection | Carton is sturdy, product sufficiently protected | 100 points |
| Sustainability Packaging | No unnecessary packaging waste, but use of plastic | 90 points |
| Package contents & scope | Individual parts of the office chair, incl. screwdriver and illustrated assembly instructions | 100 points |
| Instructions for use | clearly written, illustrated, but only available in English in the package contents – also available online in German | 100 points |
| Total | 98 points |
*The maximum score is 100 points
The BackSupport office chair BS12 Pro from FlexiSpot leaves a positive impression as soon as it is unpacked. The packaging is neat and adapted to the size of the product, which gives a professional first impression. When unpacking, it is noticeable that the product protection has been well implemented, as the office chair has arrived without scratches or soiling . With regard to the sustainability of the packaging, it should be noted that unnecessary packaging waste was avoided, but plastic was used. The contents of the packaging are complete and contain all the individual parts of the office chair, including the screwdriver and illustrated assembly instructions for easy assembly. The instruction manual is clearly written and illustrated, although the German manual is only available online . Overall, the packaging and contents make a well thought-out and high-quality impression.
The first time in your hand
Product processing and appearance
ℹ️ Before we start the practical test, we take a close look at the workmanship of the products. How high quality are the materials used? Are the look and feel satisfactory?
| Criterion | Remark | Score achieved* |
|---|---|---|
| Visual appearance | Attractive design | 100 points |
| Processing | Very good workmanship | 100 points |
| Stability | High stability, recommended load capacity up to 135 kg | 100 points |
| Sustainability of the product | High-quality materials and five-year guarantee | 80 points |
| Total | 95 points |
*The maximum score is 100 points
The BackSupport BS12 Pro office swivel chair from FlexiSpot impresses at first glance with its appealing design. The clear lines and high-quality materials give it a modern appearance that blends in well with different working environments . The workmanship of the chair is also of a high standard. All components are solid and precisely manufactured, which promises a long service life for the product. The stability of the chair is impressive and the recommended load capacity of up to 135 kg speaks for itself. The office chair also scores highly in terms of sustainability with high-quality materials and a generous 5-year guarantee, which reinforces confidence in the chair’s longevity. Overall, the BS12 Pro leaves an extremely positive first impression in terms of workmanship and appearance.
This is what our practical test showed
Does the manufacturer keep its advertising promises?
ℹ️ Our practical test has the highest relevance and therefore weighting. Here, the product has to undergo a wide range of criteria and tests. We check the functions and product promises of the test article.
| Criterion | Remark | Score achieved* |
|---|---|---|
| Assembly | Simple assembly, but due to the complexity and many screws it takes about 15-20 minutes. | 95 points |
| Seating comfort | Ergonomic office chair, air-permeable mesh backrest, but thicker upholstery on the seat surface would be desirable | 95 points |
| Functionality | Adjustable armrests, tilt adjustment, backrest lock + headrest, height adjustment, multifunctional handles and individual adjustment | 100 points |
| Mobility | Five multifunctional castors run smoothly and very quietly | 100 points |
| Variants | two different variants | 100 points |
| Total | 98 points |
*The maximum score is 100 points
The practical test of the BackSupport BS12 Pro office swivel chair from FlexiSpot shows that the manufacturer largely lives up to its advertising promises. Assembly is simple overall, but takes around 15-20 minutes due to the complexity and large number of screws. In terms of seating comfort, the chair meets the expectations of an ergonomic office chair with a breathable mesh backrest. However, more padding on the seat would be desirable. The chair’s functionality is impressive with adjustable armrests, tilt adjustment, backrest lock with headrest, height adjustment and multifunctional handles for individual adjustment. The mobility of the wheelchair is also satisfactory, with five multifunctional castors that run smoothly and quietly. Finally, with two different versions of the office chair, the manufacturer offers a certain amount of choice for different customer needs.
Price/performance ratio
and ratings from consumers
ℹ️ Finally, we examine how the product compares to the competition. Can it keep up with the competition in terms of price and quality? Would we generally recommend buying it? We also look at the consumer reviews and check whether the critical and positive reviews are actually justified.
| Criterion | Remark | Score achieved* |
|---|---|---|
| Price / performance ratio | Good price-performance ratio in the mid-price segment | 80 points |
| Rating cut | Not rated because too few customer reviews | |
| Total | 80 points |
*The maximum score is 100 points
Prices of up to €7,000 are charged on the Internet for equivalent products, with most products costing up to €800 . Very affordable products are available from as little as €100. The BackSupport BS 12 Pro office chair from FlexiSpot is therefore currently in the middle price segment with a price of € 469.99. For the quality and performance received, the price-performance ratio is good.
Overall result
| Weighting | Score achieved* | |
|---|---|---|
| 1. packaging & contents | 20% | 98 points |
| 2. product processing & appearance | 20% | 95 points |
| 3. in the practical test | 45% | 98 points |
| 4. price/performance & consumer ratings | 15% | 80 points |
| Total | 95 points |
The BackSupport office chair BS12 Pro from the FlexiSpot brand was awarded an overall score of 1.3 and thus successfully qualified for our test seal. The test was carried out in the test period 02/24 and is stored in our database under the license number 240129001 . Further information on our test procedure can be found at www.pruefengel.de/testverfahren.
Test result:
1,3
