In general, the maxVitalis neck support pillow is an excellent choice for anyone looking for orthopaedic sleep support. The sophisticated combination of 100% visco-mineral foam and the anatomical shape not only ensures restful sleep, but also contributes to the health of the spine. The possibility of individual adjustment through different heights makes the pillow versatile. The washable aloe vera cover rounds off the product and underlines the focus on comfort and hygiene.
The practical test showed that the pillow seemed a little too soft at the lowest height setting. However, this assessment is very subjective, varies from person to person and should not detract from the product’s rating at this point.
Advantages
✅ Height can be individually adjusted
✅ Comfortable neck support
✅ Cover suitable for the washing machine
✅ Suitable for allergy sufferers
Disadvantages
❌ A little too soft at the lowest height setting
The test
General information
We took a close look at and tested the product in a practical test. In the following, we take a closer look at the features and impressions. From the packaging, materials and quality to the range of functions and handling, the product is subjected to our test procedure.
To give you a quick overview, we work with a points system. The maximum achievable score per area is 100 points. The final overall score is calculated from the average of all tested features, taking into account the respective weighting. For a detailed insight into our comprehensive evaluation process, which forms the basis of all our product ratings, please click here.
The first impression
Packaging and contents
ℹ️ Here we take a closer look at packaging. Sustainability is becoming an increasingly important factor. In addition, adequate protection of the product must of course also be guaranteed. Are the contents of the packaging complete and does the manufacturer make it as easy as possible for me to use the product straight away?
| Criterion | Remark | Score achieved* |
|---|---|---|
| Product protection | Carton is sturdy, product sufficiently protected, additional foiling | 100 points |
| Sustainability Packaging | Compact product packaging, no unnecessary packaging waste, film required | 90 points |
| Package contents & scope | Cushion incl. cover, instructions for use | 100 points |
| Instructions for use | German, English and 6 other languages, clearly written | 100 points |
| Total | 98 points |
*The maximum score is 100 points
The maxVitalis neck support pillow is supplied in a sturdy cardboard box. To protect it from moisture and to make the packaging as small as possible, the pillow is compressed and held together by a film. This avoids unnecessary packaging waste and the shipping box is much more compact than you would expect. The only disadvantage is that the cushion has to unfold first and, according to the manufacturer, takes 24-48 hours to reach its full size. However, as the supplied aloe vera pillowcase should be washed before use anyway, the waiting time is quite manageable.
The washing instructions are not only sewn into the pillowcase but also in the enclosed instructions for use, which are written in German, English and six other languages.
Overall, the cushion makes a very good first impression.
The first time in your hand
Product processing and appearance
ℹ️ Before we start the practical test, we take a close look at the workmanship of the products. How high quality are the materials used? Are the look and feel satisfactory?
| Criterion | Remark | Score achieved* |
|---|---|---|
| Visual appearance | Attractive design | 100 points |
| Processing | Very good workmanship, no seam defects | 100 points |
| Stability | Durable and resistant | 100 points |
| Sustainability of the product | No information on sustainability, but high-quality materials | 70 points |
| Total | 93 points |
*The maximum score is 100 points
The product consists of an aloe vera cushion cover with up to 3 foam elements on the inside. The height of the 60 cm × 35 cm cushion can be adjusted between 8 cm and 13 cm. The design is appealing and modern. Even on closer inspection, there are no flaws in the fabrics or seams.
The cushion makes a solid and robust impression. The surfaces are soft and feel pleasant against the skin.
The product smells neutral, so no chemical or other unpleasant odors are released. The cushion is therefore also suitable for more sensitive customers. Thanks to the materials used and the 100% visco-mineral foam filling, the product is also resistant to dust mites and suitable for allergy sufferers.
This is what our practical test showed
Does the manufacturer keep its advertising promises?
ℹ️ Our practical test has the highest relevance and therefore weighting. Here, the product has to undergo a wide range of criteria and tests. We check the functions and product promises of the test article.
| Criterion | Remark | Score achieved* |
|---|---|---|
| Comfort | Pleasant feel, high-quality aloe vera climate cover | 100 points |
| Support and pressure relief | Very good weight distribution, a little too soft when the middle layer is removed | 80 points |
| Functionality | Height-adjustable in four positions, developed with orthopaedists. | 100 points |
| Cleaning | Cover removable for washing, fabric core can be wiped clean. | 100 points |
| Variants | Available in different sizes and as a double pack | 100 points |
| Total | 96 points |
*The maximum score is 100 points
In practical tests, the neck support pillow from maxVitalis shows many strengths. The pillow core made of 100% visco-mineral foam and the pillow cover finished with aloe vera impress with a high level of comfort and a stable and secure feeling of support. According to the manufacturer, orthopaedists were involved in the development process so that a sensible and healthy sleeping position is guaranteed.
Even after severe deformation, the pillow returns to its original shape after a short time, giving it a high-quality and durable appearance.
The aforementioned, practical height adjustment can be carried out quickly and easily thanks to the smooth-running zipper. Only at the lowest height setting of 8 cm did the cushion seem a little too soft in our test. However, this is a very subjective assessment that varies from person to person.
The pillowcase is very easy to clean as it is machine washable . In our test, the cover proved to be dimensionally stable and fit perfectly even after washing. If necessary, the foam core can also be wiped clean with a damp cloth. According to the manufacturer, it is not advisable to wash it completely.
Another positive aspect is that the product is available in different sizes and as a double pack.
Price/performance ratio
and ratings from consumers
ℹ️ Finally, we examine how the product compares to the competition. Can it keep up with the competition in terms of price and quality? Would we generally recommend buying it? We also look at the consumer reviews and check whether the critical and positive reviews are actually justified.
| Criterion | Remark | Score achieved* |
|---|---|---|
| Price / performance ratio | Very good performance in the mid-price segment | 80 points |
| Rating cut | 4.2 out of 5.0 on Amazon | 60 points |
| Total | 70 points |
*The maximum score is 100 points
On the Amazon platform, consumers rate the product with an average of 4.2 stars. One common complaint is that the pillow becomes softer over a long period of use, for example over a year, and no longer retains its full support capacity. Many customers like the high-quality workmanship and the fact that it can be cleaned. We were able to confirm the positive points in our practical test. As our practical test cannot last for several years, we are unable to comment on the customers’ criticisms.
Prices of up to €59.99 are charged on the Internet for equivalent products. Very inexpensive products are available from as little as €22.99 . The maxVitalis neck support pillow is therefore currently in the middle price segment with a price of €34.99. For the quality and performance received, the price-performance ratio is more than reasonable.
Overall result
| Weighting | Score achieved* | |
|---|---|---|
| 1. packaging & contents | 20% | 98 points |
| 2. product processing & appearance | 20% | 93 points |
| 3. in the practical test | 45% | 96 points |
| 4. price/performance & consumer ratings | 15% | 70 points |
| Total | 92 points |
The maxVitalis brand neck support pillow was awarded an overall score of 1.4 and thus successfully qualified for our test seal. The test was carried out in the test period 11/23 and is stored in our database under the license number 231115019. Further information on our test procedure can be found at www.pruefengel.de/testverfahren.
Test result:
1,4
