The Mlily by Bestschlaf neck support pillow makes a convincing impression. The design is modern and appealing. The reversible function allows it to be used in both summer and winter. The removable, washable pillowcase underlines the well thought-out product design. A particular focus is on breathability thanks to the AirCell visco-memory foam and the cushion cover made of breathable fiber. The pillow has a high-quality finish and the ergonomic shape offers excellent support and a high level of comfort. Overall, the Mlily neck support pillow is a recommended choice for anyone looking for a pillow for a restful and comfortable night’s sleep.
Advantages
✅ OEKO-TEX certified
✅ Ergonomic shape & optimal fit
✅ Practical summer and winter side
✅ Breathable
✅ Machine washable
Disadvantages
❌ If necessary, too soft according to personal preference
The first impression
Packaging and contents
ℹ️ Here we take a closer look at packaging. Sustainability is becoming an increasingly important factor. In addition, adequate protection of the product must of course also be guaranteed. Are the contents of the packaging complete and does the manufacturer make it as easy as possible for me to use the product straight away?
| Criterion | Remark | Score achieved* |
|---|---|---|
| Product protection | Cardboard box is sturdy, product sufficiently protected, extra protective cover made of fabric | 100 points |
| Sustainability Packaging | Compact product packaging, no unnecessary packaging waste, fully recyclable materials | 100 points |
| Package contents & scope | Cushion incl. cushion cover, supplied in fabric cover | 100 points |
| Instructions for use | Product self-explanatory, washing instructions in the pillowcase | 100 points |
| Total | 100 points |
*The maximum score is 100 points
The neck support pillow is already equipped with the pillowcase on delivery and is supplied in a fabric bag, which is placed in a sturdy cardboard box. The product packaging appears robust and stable, which means that product protection can be fully guaranteed. The scope of delivery is therefore complete, no instructions for use or similar are enclosed, which is desirable due to the self-explanatory nature of the product . The OEKO-TEX certified pillowcase is removed and washed for further testing, which is easy thanks to the smooth-running zipper.
The first time in your hand
Product processing and appearance
ℹ️ Before we start the practical test, we take a close look at the workmanship of the products. How high quality are the materials used? Are the look and feel satisfactory?
| Criterion | Remark | Score achieved* |
|---|---|---|
| Visual appearance | Attractive design | 100 points |
| Processing | Very good workmanship, no seam defects | 100 points |
| Stability | Durable and resistant | 100 points |
| Sustainability of the product | No information about sustainability, but high-quality materials. | 70 points |
| Total | 93 points |
*The maximum score is 100 points
The cushion measures 60 cm × 40 cm × 12 cm and is therefore a comfortable size that is suitable for any bed. The design is appealing and modern. Even on closer inspection, there are no flaws in the fabrics or seams. The surfaces and seams feel soft and fine. The cushion cover is also pleasant to the touch. In addition, the pillow is OEKO-TEX and CertiPur certified and therefore demonstrably free from harmful substances. The product also does not emit any unpleasant chemical odors.
The pillow promises a high level of comfort, which will be examined more closely in the practical test. Overall, the pillow makes a very good impression.
This is what our practical test showed
Does the manufacturer keep its advertising promises?
ℹ️ Our practical test has the highest relevance and therefore weighting. Here, the product has to undergo a wide range of criteria and tests. We check the functions and product promises of the test article.
| Criterion | Remark | Score achieved* |
|---|---|---|
| Comfort | Very pleasant to the touch, double jacquard climate fabric cover | 100 points |
| Support and pressure relief | perfect fit thanks to Aircell visco-memory foam | 100 points |
| Functionality | Reversible (summer & winter side) | 100 points |
| Cleaning | Climate cover removable and washable | 100 points |
| Breathability | Special ventilation holes and cover made of breathable fiber | 100 points |
| Total | 100 points |
*The maximum score is 100 points
Using the neck support pillow from Mlily was a great pleasure in the practical test. The pillow not only impresses with its pleasantly soft firmness and comfortable feel, but also with its highly breathable product design and ergonomic fit. However, it should be noted that the assessment of the firmness level is very subjective and varies from person to person.
The core of the pillow is made of AirCell visco-memory foam, which reliably returns to its original state even when deeply compressed and deformed. Overall, the cushion appears to be of very high quality and has no visible defects.
The pillow also has a (normal) warming side and a cooling side, which enables better temperature regulation with a cooling gel.
The pillowcase is removable and suitable for the washing machine, which makes sleeping hygiene much easier. During washing , the cover remained stable and without any deformation.
Price/performance ratio
and ratings from consumers
ℹ️ Finally, we examine how the product compares to the competition. Can it keep up with the competition in terms of price and quality? Would we generally recommend buying it? We also look at the consumer reviews and check whether the critical and positive reviews are actually justified.
| Criterion | Remark | Score achieved* |
|---|---|---|
| Price / performance ratio | Very good performance in the lower price segment | 90 points |
| Rating cut | 4.4 out of 5.0 on Amazon | 70 points |
| Total | 80 points |
*The maximum score is 100 points
On the Amazon platform, consumers rate the product with an average of 4.4 stars. One common criticism is that the pillow is too soft due to personal preference. Many customers like the high adaptability and high-quality workmanship of the pillow. In our practical test, we were able to confirm that the pillow is very well made and adaptable. Contrary to Amazon customers, we liked the firmness of the pillow very much, but this is always a subjective feeling.
Prices of up to €59.99 are charged on the Internet for equivalent products. Very inexpensive products are available from as little as €22.99. The neck pillow from Mlily is therefore currently in the lower price segment with a price of €29.99. For the quality and performance received, the price-performance ratio is very good.
Overall result
| Weighting | Score achieved* | |
|---|---|---|
| 1. packaging & contents | 20% | 100 points |
| 2. product processing & appearance | 20% | 93 points |
| 3. in the practical test | 45% | 100 points |
| 4. price/performance & consumer ratings | 15% | 80 points |
| Total | 96 points |
