The toilet seat from KÜSTENLINIE made a very good impression in our test. With its oval shape , this bright white universal toilet seat fits almost any standard toilet bowl. The antibacterial urea-Duroplast material prevents any discolouration and is also particularly stable and resistant. The easily removable lid (quick release) makes cleaning easier. In addition to the soft-close mechanism, this toilet seat also comes with a transparent rubber stopper for the back wall so that the lid does not make any noise when it is folded back against the wall or the cistern. The ergonomically shaped toilet seat ensures a comfortable seat. What’s more, the installation of this product has been thought through to the end: thanks to a unique, patented template , the toilet seat is easy to fit on the ceramic without having to readjust or realign it. This simple installation from above enables quick and uncomplicated fitting with subsequent stable hold without slipping. The company’s excellent customer service is also worth mentioning, as it is available around the clock in case of questions or problems. All in all, a highly recommended product.
Advantages
✅ with soft-close mechanism
✅ Including rubber stopper for silent leaning against the wall or cistern
✅ Made from antibacterial urea duroplast
✅ Very stable and resistant material
✅ Can bear loads of up to 150 kg
✅ Comfortable seat thanks to ergonomic shape
✅ Unique template for easy assembly
✅ Round-the-clock customer service
Disadvantages
❌ Contact information of the company not fully specified
The test
General information
We have looked at and tested the product in detail in a practical test. In the following, we take a closer look at the features and impressions. The product is subjected to our test procedure from the packaging, materials and quality to the range of functions and handling.
To give you a quick overview, we work with a points system. The maximum possible number of points per area is 100 points. The final overall score is calculated from the average of all tested features, taking into account the respective weightings. For a detailed insight into our comprehensive evaluation process, which forms the basis of all our product ratings, please click here.
The first impression
The packaging and labelling
ℹ️ Here we take a closer look at packaging. Sustainability is becoming an increasingly important factor. In addition, adequate protection of the product must of course also be ensured.
| Criterion | Remark | Score achieved* |
|---|---|---|
| Product protection | Double-packed in sturdy cardboard box, additional protective plastic film, protective film on metal parts, product adequately protected | 100 points |
| Sustainability Packaging | Unnecessary packaging waste was largely avoided, plastic film and foam strips not recyclable, item was packed quite compactly | 60 points |
| Product labelling | DIN19516 (soft-close mechanism) and ISO 22196 (material) | 100 points |
| Total | 87 points |
*The maximum score is 100 points
The toilet seat from KÜSTENLINIE arrived in the Amazon box. The box was undamaged and easy to open thanks to the zip without the need for any additional tools. Inside the box, the toilet seat was packed in another box and in plastic film. The toilet seat was also secured at the top and bottom with foam strips. The plastic bag might not have been necessary, but it also protects the product from dirt and scratches and secures the small parts to the product. In this case, the product was fully protected and the toilet seat arrived in perfect condition, including all the necessary accessories. The packaging of the toilet seat is only partially recyclable. The plastic bag and the foam strips are not recyclable, but the cardboard box is. Overall, the toilet seat from KÜSTENLINIE makes a good first impression.
After unpacking
Package contents and instructions
ℹ️ Most people’s first impression after unpacking is immediately memorable. Are the contents of the pack complete and does the manufacturer make it as easy as possible for me to use the product straight away?
| Criterion | Remark | Points achieved* |
|---|---|---|
| Package contents & scope | Package contents complete with toilet seat, template with instructions, installation accessories and small rubber stopper, which can easily get lost when unpacking. | 80 points |
| Instructions for use | Assembly instructions on the template, clearly illustrated and easy to understand. Instructions for use and care on the template and on the packaging | 100 points |
| Contact information | are only on the packaging with company name and postal address, as well as e-mail address and telephone number | 90 points |
| Miscellaneous | Patented template for easier installation included | 100 points |
| Total | 93 points |
*The maximum score is 100 points
After unpacking, there were several things on the table: in addition to the toilet seat with lid, the necessary assembly material and the template for assembly were also included. The easy-to-understand assembly instructions were printed directly on the template and clearly illustrated. The small, transparent rubber stopper was also included in the package, but we almost threw it away with the packaging film on which it was barely visible . Better labe lling of this inconspicuous little accessory would have been desirable here to make the customer more aware of it. Information on the use and care of the product can be found at …. The contact information with company name, e-mail address, postal address, telephone number and website of the company are given in the … and the customer is kindly informed that customer service can be contacted at any time using the contact details provided. All in all, this is a very well thought-out and customer-friendly way of sending a product.
The first time in your hand
Product processing and appearance
ℹ️ Before we start the practical test, we take a close look at the product processing. How high quality are the materials used? Is the look and feel satisfactory?
| Criterion | Remark | Points achieved* |
|---|---|---|
| Visual appearance | Bright white, shiny metal parts | 100 points |
| Processing | Product and accessories are perfectly finished | 100 points |
| Stability | Urea-Duroplast is very stable and resistant, can withstand loads of at least 150 kg | 100 points |
| Sustainability of the product | Product is not completely recyclable, but sustainability is ensured by the durability of the high-quality material | 80 points |
| Total | 95 points |
*The maximum score is 100 points
The toilet seat from KÜSTENLINIE is made from the highlydurable material urea duroplast. This high-quality plastic is 99.9 % antibacterial and ISO 22196-tested. The colour-fast material does not yellow and retains its optimum O-shape permanently. Urea-Duroplast is also extremely resistant to scratches. The toilet seat has a flawless finish and is extremely stable and resilient up to at least 150 kilograms. Even though the product is not completely recyclable , it can certainly be categorised as sustainable thanks to the durability of the high-quality material .
This is what our practical test showed
Does the manufacturer keep its advertising promises?
ℹ️ Our practical test is the most relevant and therefore the most important. Here, the product has to undergo a wide range of criteria and tests. We check the functions and product promises of the test article.
| Criterion | Remark | Points achieved* |
|---|---|---|
| Functioning soft-close mechanism | 100 points | |
| Silent leaning | 100 points | |
| Easy cleaning | 100 points | |
| Comfortable fit | 100 points | |
| High quality of the material | 100 points | |
| Easy assembly | 100 points | |
| Accessibility of customer service | 100 points | |
| Total | 100 points |
*The maximum score is 100 points
The toilet seat from KÜSTENLINIE lives up to its promise and we really enjoyed testing it. Installation was really easy thanks to the patented template. The template helps the toilet seat to fit easily on the ceramic without having to readjust or realign it. This simple assembly from above enables quick and uncomplicated installation without slipping and with a stable hold afterwards. The automatic closing mechanism works perfectly. The transparent rubber stopper supplied allows the toilet lid to rest silently against the wall behind it or the cistern. The ergonomically shaped toilet seat ensures a comfortable fit. The easily removable lid of this toilet seat with the quick-release system makes cleaning easier. The high quality of the ISO-tested urea-Duroplast material also promises hygiene and stability. Thanks to the guaranteed durability of the product and the compact and largely recyclable packaging , the product can also be categorised as sustainable and saves resources. Last but not least, the company’s customer service is actually available around the clock. All in all, the toilet seat from KÜSTENLINIE is therefore a highly recommended product.
Price/performance ratio
and ratings from consumers
ℹ️ Finally, we look at how the product compares to the competition. Can it keep up with the competition in terms of price and quality? Would we generally recommend buying it? We also analyse consumer reviews and check whether the critical and positive reviews are actually justified.
| Criterion | Remark | Score achieved* |
|---|---|---|
| Price / performance ratio | Very good quality and performance at a reasonable price | 100 points |
| Rating cut | 4.6 out of 5.0 on Amazon | 80 points |
| Total | 90 points |
*The maximum score is 100 points
On the Amazon platform, consumers have given the product an average rating of 4.6 stars. There are occasional complaints that the soft-close mechanism starts to creak after a while. We were unable to confirm this in the test. However, we were unable to definitively rule out the possibility that this might be the case over a longer period of use due to the limited test duration. Many customers like the fact that the unique template supplied makes installation much easier. They also praised the automatic soft-close function, which works well and for a long time, as well as the easily removable toilet lid, which makes cleaning much easier. In our practical test, we were able to confirm that the product delivers what it promises. Installation with the template works really well and the toilet seat can be used easily and largely silently. The ergonomically shaped toilet seat ensures a comfortable fit. All in all, a highly recommended product.
Prices of up to €59.90 are charged on the Internet for equivalent products. Very inexpensive products are available from as little as €34.99. With a price of €49.90, the toilet seat from Küstenlinie is currently in the middle price segment. The price ratio is reasonable for the quality and scope of services offered.
Overall result
| Weighting | Points achieved* | |
|---|---|---|
| 1. packaging & labelling | 15% | 87 points |
| 2. package contents & instructions | 15% | 93 points |
| 3. product processing & appearance | 20% | 95 points |
| 4. in the practical test | 30% | 100 points |
| 5. price/performance & consumer reviews | 20% | 90 points |
| Total | 92 points |
The KÜSTENLINIE brand toilet seat therefore received an overall score of 1.4 from us and was therefore successfully certified for our test seal. The test was carried out in the test period 11/22 and is listed in our database under the licence number 221026007. You can find more information about our test procedure at www.prüfengel.de/testverfahren.
Test result:
1,4
