The Sleep Good neck support pillow made a very good impression in our test.
As a side sleeper, the pillow should be “tucked in” between the head and shoulder. The higher side of the pillow is used for this. Back sleepers, on the other hand, should use the lower side of the neck support pillow to avoid tension. The height of this neck support pillow from Sleep Good can be individually adjusted. The neck support pillow is made of memory foam, which is divided into three parts so that the middle layer can be easily removed. There are air conditioning straps on each side of the pillow. This means that the pillow retains its original shape after use. The cushion cover and the plush cover supplied can be washed in the washing machine. Unfortunately, only the cover and not the inner cushion can be cleaned.
Advantages
✅ Memory foam
✅ Height can be individually adjusted
✅ Climate strips available
Disadvantages
❌ No cleaning of the cushion possible
The first impression
The packaging and labelling
ℹ️ Here we take a closer look at packaging. Sustainability is becoming an increasingly important factor. In addition, adequate protection of the product must of course also be ensured.
| Criterion | Remark | Score achieved* |
|---|---|---|
| Product protection | Carton is sturdy, product sufficiently protected | 100 points |
| Sustainability Packaging | Unnecessary packaging waste was avoided, items were packed compactly | 100 points |
| Miscellaneous | High-quality packaging, also suitable as a gift | 100 points |
| Total | 100 points |
*The maximum score is 100 points
The Sleep Good neck support pillow arrived in the typical Amazon box. The box was undamaged and easy to open thanks to the zip, even without any other tools. The pillow was also wrapped in plastic film in the box. This plastic film does not make the packaging completely recyclable, but it makes sense for this product due to its hygienic nature. In this case, the product was fully protected and the cushion was therefore in perfect condition. The packaging of the cushion is partially recyclable. The film is not recyclable, but the shipping carton and product carton are. Overall, the neck support pillow makes a good impression. The pillow was not damaged and the parcel was in good condition. On a positive note, the plastic packaging film in which the neck support pillow was wrapped was clearly labelled as a potential choking hazard for small children.
After unpacking
Package contents and instructions
ℹ️ Most people’s first impression after unpacking is immediately memorable. Are the contents of the pack complete and does the manufacturer make it as easy as possible for me to use the product straight away?
| Criterion | Remark | Score achieved* |
|---|---|---|
| Package contents & scope | Neck support pillow with grey plush cover and a sleep mask | 100 points |
| Instructions for use | Written in German, easy to understand | 100 points |
| Contact information | Can be found on the product carton | 100 points |
| Total | 100 points |
*The maximum score is 100 points
The neck support pillow from Sleep Good arrived hygienically packaged and rolled up in an additional plastic film. In addition to the neck support pillow, a grey pillowcase is also included. The set also comes with a black sleep mask. After unpacking, the pillow should be allowed to air for approx. 24 hours to take on its original shape. If necessary, it can also be washed before first use. The instructions for use and application can be found in the enclosed leaflet. Care instructions can also be found directly on the product labels with the corresponding symbols. The above instructions are also printed on the product carton. The information/instructions are all clearly written in German, and pictures are also printed for illustration purposes.
The contact and address information can be found in full on the product box. All in all, this is a well thought-out and customer-friendly way to dispatch a product.
The first time in your hand
Product processing and appearance
ℹ️ Before we start the practical test, we take a close look at the product processing. How high quality are the materials used? Is the look and feel satisfactory?
| Criterion | Remark | Score achieved* |
|---|---|---|
| Visual appearance | Clean, high-quality appearance | 100 points |
| Processing | Careful workmanship, fine seams | 100 points |
| Stability | Stability corresponding to the cushion | 95 points |
| Sustainability of the product | Unfortunately no information about the sustainability of the product | 70 points |
| Total | 91 points |
*The maximum score is 100 points
The Sleep Good neck support pillow has a total length of
60 cm, the width is 35 cm. The support pillow has a maximum height of up to 12 cm. The height of this neck support pillow from Sleep Good can be individually adjusted. The neck support pillow is made of high-quality memory foam, which is divided into three parts so that the middle layer can be easily removed. There are climate strips on each side of the pillow, allowing the pillow to be ventilated. This means that the cushion retains its original shape after use.
The pillowcase supplied is a warming plush cover made of viscose and polyester. There does not appear to be a particularly sustainable production chain, as there is no indication of this.
This is what our practical test showed
Does the manufacturer keep its advertising promises?
ℹ️ Our practical test is the most relevant and therefore the most important. Here, the product has to undergo a wide range of criteria and tests. We check the functions and product promises of the test article.
| Criterion | Remark | Score achieved* |
|---|---|---|
| Ergonomics | Optimum positioning for head and neck | 100 points |
| Side sleeper | the higher side of the cushion is used between the head and shoulder | 100 points |
| Back sleeper | Lower side of the cushion is used | 100 points |
| Cleaning | The cushion covers are machine washable, the memory foam is not | 60 points |
| Total | 90 points |
*The maximum score is 100 points
Lying on the Sleep Good neck support pillow provides a comfortable lying position. The memory foam provides optimum support for the head and neck. For our test, we removed the middle layer as the pillow was too high with three layers and was therefore rather uncomfortable. This confirms the advantage of the pillow’s customisability. The workmanship and the seams of the pillow are of high quality and have a positive influence on the pleasant lying sensation.
As a side sleeper, the pillow should be “tucked in” between the head and shoulder. In this case, the higher side of the pillow is used.
Back sleepers, on the other hand, should use the lower side of the neck support pillow to avoid tension.
The pillowcase and the plush cover supplied can be washed in the washing machine. According to the instructions for use and product box, they are suitable for a 30° C wash. However, this contradicts the symbols on the product labels. According to these labels, the covers are even suitable for a 40° C wash.
Unfortunately, the pillow filling and the memory foam cannot be cleaned, so this is a disadvantage for hygiene and possibly your own well-being.
Price/performance ratio
and ratings from consumers
ℹ️ Finally, we look at how the product compares to the competition. Can it keep up with the competition in terms of price and quality? Would we generally recommend buying it? We also analyse consumer reviews and check whether the critical and positive reviews are actually justified.
| Criterion | Remark | Score achieved* |
|---|---|---|
| Price / performance ratio | reasonable price/performance ratio | 90 points |
| Rating cut | 4.4 out of 5.0 on Amazon | 70 points |
| Total | 80 points |
*The maximum score is 100 points
On the Amazon platform, consumers have given the product an average rating of 4.4 stars. The neck support pillow is often criticised for being too hard or too soft. This is a very individual feeling, which we cannot confirm in our test. Many customers like the quality of sleep with this neck support pillow.
Prices of up to €80 are charged on the Internet for equivalent products. Very inexpensive products are available from as little as €21.The Sleep Goodneck support pillow is currently priced at €36.99, which puts it in the middle price segment. The price ratio is reasonable for the quality and scope of services offered.
Overall result
| Weighting | Score achieved* | |
|---|---|---|
| 1. packaging & labelling | 10% | 100 points |
| 2. package contents & instructions | 10% | 100 points |
| 3. product processing & appearance | 20% | 91 points |
| 4. in the practical test | 40% | 90 points |
| 5. price/performance & consumer reviews | 20% | 80 points |
| Total | 91 points |
